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Terms & Conditions


GENERAL CONDITIONS OF RENTAL

1. DELIVERY AND RETURN

1.1. The vehicle is delivered to the LESSEE in good condition with all obligatory equipment, demanded by the Traffic Police and described in the bilateral Deliverance/Reception Record, inseparable part of the contract, under which conditions the car is returned. The LESSEE is obliged to return the vehicle in the same good condition with documents committed to him, at the time and location, fixed in the Agreement, same condition, as the moment the vehicle has been received, which shall be recognized in the Deliverance/Reception Record.

1.2. If LESSEE fails to return the car in the due time, he/she shall inform Lessor not later than the return hour, copulated in advance. Lessee could extend with up to 3 days the rental period, only after a telephone call or e-mail confirmation by the Lessor. If extension is over 3 days, Lessee shall enter into a new contract.

1.3. In case of not returning the rented vehicle and not informing the Lessor within more than 2 hours from the deadline, the car is considered to be appropriated and the Lessor will inform the competent authorities, reserving all the rights according to this contract.

 

2. DAMAGES, LOSS, THEFT AND OTHER

2.1. Third party liability and Theft and Damage Protection insurances are included in the rental price. They do not cover damage underneath the vehicle, flat tires, damaged interior, lost keys, lost car-documents, lost registration plates, wheel hubs and audio equipment. They also do not cover damages not mentioned in the police-record.

2.2.  The driver is fully responsible for all damages caused in case of alcohol consumption and damages for which there is no police report.

 

3. RENTAL FEE AND PAYMENT

3.1. The rental fee of the vehicle is based on the rental price for one-day use, determined in this contract, according to the rental period. The fee is to be paid at the moment of car delivery, with undersigning the bilateral Deliverance/Reception Record. The payment could be made by bank transfer, in cash or by credit/debit card (Master Card, Maestro, Visa, Visa Electron) .

3.2. The Lessee is obliged to deposit an amount, stipulated in the contract, upon signing the contract. After the vehicle is returned in the same condition, in which it was received from the Lessor, and described in the bilateral Deliverance/Reception Record, the deposit shall be released. In case of small damages of shortages recorded in the bilateral Deliverance/Reception Record these will be taken from the deposit. If the vehicle is returned with less fuel than agreed in the contract, the missing fuel is charged 2 Euro per litre and the rest of the deposit if any, shall be released.

3.3 When the deposit is made by pre-authorization of a credit/debit card, it is released automatically by the bank up to 45 days after the first day of rental, provided that there are no damages on the rented vehicle, according to the reception record.

3.4. When there is a cross-border surcharge – the amount of the fee should be paid in advance by the Lessee via bank transfer. The fee is 100% refundable in case of a cancellation made 14 days before the 1st day of rental. The fee is not refundable for any cancellations made after 14 days prior to the 1st day of rental.

 

4. LIABILIES OF THE LESSOR

4.1. The Lessor is responsible for damages, caused to the Lessee or third party, as result of technical faults of the rented vehicles proved by independent technical service. The expenses for this service shall be on behalf of the party, in who’s prejudice the conclusion of the service is.

4.2. The Lessor is obliged to supply the Lessee with a replacement vehicle for the period, as per Rental contract of the default vehicle.

 

5. LIABILITIES AND OBLIGATIONS OF THE LESSEE

5.1. The LESSEE is obligated:

A/ to use the vehicle appropriately and take good care of it.

B/ in case of accident, damage or failure to undertake all due precautions for saving, limiting and/or reducing damages of the rented vehicles.

C/ in case of accident or damages to the vehicle, excluding small incidents, to observe the regulations of the Bulgarian Traffic Law and it’s enforcement, concerning drawing up Protocols and other documents. Any accident/damage of the car must be reported to the Lessor within 24 hours, but not later than the expiration of the fixed term in the contract. The LESSEE shall report all facts, circumstances and date / harms of witnesses etc. / and shall assist to the Lessor and the insurance company in clarifying the incident and damages.

 

5.2. The LESSEE is not allowed:

A/ to use the vehicle for towing other vehicles, trailers, as well to participates in motor races, practices, trainings, tests; to transport heavy, loose goods and other loads.

B/ to drive the rented vehicles in state of intoxication or after using drugs or other opiates.
C/ to dispose the vehicle to other persons to use the vehicle for traveling abroad.

5.3. The LESSEE must possess a valid driving license. At least 1 year driving, experience is a must. The minimum driving age is 20 years.

5.4. The LESSEE has to be aware that signing this document, his/her personal data may be used for bearing criminal and civil liability.

5.5. The LESSEE is fully responsible for any violation/s of the Bulgarian Traffic Law

 

6. DRIVING OUTSIDE THE BORDERS OF BULGARIA

6.1 The Lessee is not allowed to drive the rented vehicle outside the borders of Bulgaria, unless the LESSEE states this in advance when making the reservation, at least 7 days before the first day of rental.

6.2 The Lessee should observe the local traffic law and any other regulations in the country that he/she is driving. The LESSEE is fully responsible for any violation/s of the local Traffic or any other Law and the LESSOR could not be held responsible for any violations of the law caused by the LESSEE.

6.3. Driving outside Bulgaria in another EU-country: Third party liability and Theft and Damage Protection insurances are included in the rental price for all EU countries. They do not cover damage underneath the vehicle, flat tires, damaged interior, lost keys, lost car-documents, lost registration plates, wheel hubs and audio equipment. They also do not cover damages not mentioned in the police-record. The driver is fully responsible for all damages caused in case of alcohol consumption and damages for which there is no police report.

6.3.1. When driving in another EU-country additional border-crossing fee applies, that is stipulated in the contract.

6.4. Driving outside Bulgaria in a non-EU country: Third party liability and Theft and Damage Protection insurances are included in the rental price . They do not cover damage underneath the vehicle, flat tires, damaged interior, lost keys, lost car-documents, lost registration plates, wheel hubs and audio equipment. They also do not cover damages not mentioned in the police-record. The driver is fully responsible for all damages caused in case of alcohol consumption and damages for which there is no police report.

6.4.1 When driving in a non EU-country additional fee applies for border-crossing and cover of the Third party liability and Theft and Damage Protection insurances in a non EU-country. The fee is stipulated in the contract.

6.5. The Lessee must say in advance the countries that he/she will drive into as the insurance will be valid ONLY to these countries.

6.6. The Lessor is not obliged to supply a replacement vehicle or technical support outside Bulgaria and in case of break-down the Lessee should deliver the rented vehicle within the borders of Bulgaria at his/hers own cost.